Crisis signposts (UK)
If a moment is beyond what an app should hold.
These are the services Iris points to when it stops the model and responds directly. They are free, confidential, and staffed by real people. If you or your child are in immediate danger, please call 999.
In immediate danger, call 999
Police, ambulance, fire — 24/7, free from any phone.
NHS 111
Urgent medical or mental-health help when it's not a 999 emergency.
11124/7
Samaritans
Anyone struggling to cope, in emotional distress, or thinking about suicide.
116 12324/7 · free · won't show on your bill
Shout
Text-based crisis support if you don't want to talk.
Text SHOUT to 8525824/7 · free · confidential
NSPCC
Adults worried about a child — including if you're not sure it's serious.
0808 800 5000Mon–Fri 10am–8pm · Sat–Sun 9am–6pm
Childline
Any child or young person under 19 who needs to talk.
0800 111124/7 · free · confidential
Refuge — National Domestic Abuse Helpline
Anyone experiencing domestic abuse.
0808 2000 24724/7 · free · confidential
YoungMinds Parents Helpline
Parents and carers worried about a child's mental health.
0808 802 5544Mon–Fri 9:30am–4pm
Beat — Eating Disorders
Parents and young people affected by an eating disorder.
0808 801 0711 (Youthline) · 0808 801 0677 (Adults)365 days · 3pm–8pm weekdays, 4pm–8pm weekends
PAPYRUS HOPELINE247
Under 35s with thoughts of suicide, and anyone worried about them.
0800 068 414124/7 · free · confidential
Last reviewed 9 July 2026. If a number here is wrong or out of date, please let us know.